Kiss Moissanite Shipping Policy

 

At Kiss Moissanite, we take pride in delivering high-quality, custom-crafted jewelry to our customers. Because each piece is created with care and attention to detail, shipping times may vary depending on the type of product ordered.

Standard Orders

 

• Most non-custom jewelry orders are processed and shipped within 3 weeks or less.
• Every order includes tracking information, which will be emailed to the customer once the package has shipped.

 

Custom Orders

 

• Custom-designed jewelry requires additional time due to artisan craftsmanship and availability.
• Please allow up to 60 days for the creation and delivery of custom orders.
• Customers will receive tracking information once their order has shipped.

 

General Shipping Information

 

• Shipping times may vary based on order volume, holidays, and carrier delays.
• Kiss Moissanite is not responsible for unexpected shipping delays once an order has been dispatched to the carrier.
• Customers are encouraged to monitor their tracking updates for the most accurate delivery timeline.

If you have questions about your order status or need further assistance, please contact us at hello@kissmoissanite.com.